Safeguarding Policy
Our Safeguarding Commitment
Tash Thomas-Still Counselling is committed to safeguarding and promoting the welfare of all clients, particularly young people and vulnerable adults. We believe everyone has the right to be safe from harm and to be treated with dignity and respect.
1. Purpose and Scope
This policy applies to all aspects of our counselling practice and ensures we:
- Protect clients from abuse, neglect, and exploitation
- Provide a safe therapeutic environment
- Respond appropriately to safeguarding concerns
- Work collaboratively with safeguarding agencies when necessary
- Support clients' wellbeing and safety
2. Legal Framework
This policy is informed by:
- The Care Act 2014
- Children Act 1989 and 2004
- Working Together to Safeguard Children 2023
- Mental Capacity Act 2005
- Human Rights Act 1998
- Data Protection Act 2018 and UK GDPR
- BACP Ethical Framework
3. Key Definitions
3.1 Child/Young Person
Anyone under the age of 18 years.
3.2 Vulnerable Adult
An adult who:
- Has care and support needs
- Is experiencing, or at risk of, abuse or neglect
- Is unable to protect themselves due to their care and support needs
3.3 Types of Abuse
| Type of Abuse | Description | Warning Signs |
|---|---|---|
| Physical | Hitting, slapping, pushing, restraint | Unexplained injuries, fear of specific people |
| Emotional | Threats, intimidation, isolation | Withdrawal, low self-esteem, changes in behaviour |
| Sexual | Sexual acts without consent | Sexual knowledge inappropriate for age, self-harm |
| Financial | Theft, fraud, coercion | Sudden financial difficulties, unexplained transactions |
| Neglect | Failure to meet basic needs | Poor hygiene, malnutrition, untreated conditions |
| Discriminatory | Harassment based on protected characteristics | Exclusion, unequal treatment, verbal abuse |
| Domestic Abuse | Abuse between partners or family | Controlling behaviour, injuries, fear |
4. Our Safeguarding Procedures
4.1 Creating a Safe Environment
- Conducting sessions in appropriate, private settings
- Maintaining professional boundaries
- Using trauma-informed approaches
- Ensuring accessibility and inclusivity
- Regular risk assessments of practice environment
4.2 Working with Young People (14-17 years)
When working with clients aged 14-17, we:
- Assess capacity to consent (Gillick competence)
- Explain confidentiality and its limits clearly
- Encourage parental involvement where appropriate
- Consider the young person's best interests paramount
- Document decision-making processes
Where a young person is brought to a session by a parent, guardian or other adult, that adult may help them settle in at the very start. The counselling itself takes place with the young person on their own. The accompanying adult is asked to leave once the session begins. This protects the young person's privacy and gives them a confidential space of their own.
5. Responding to Safeguarding Concerns
5.1 If a Client Discloses Abuse
1. Listen
Stay calm and listen carefully without interrupting
2. Reassure
Tell them it's not their fault and they did right to tell you
3. Document
Record exactly what was said, when, and by whom
4. Assess
Determine if immediate action is needed for safety
5. Report
Contact relevant authorities as required
5.2 Reporting Procedures
Immediate Danger
If someone is in immediate danger:
- Call 999 immediately
- Ensure immediate safety
- Document actions taken
Concerns About a Child
Devon Children and Families Partnership
Multi-Agency Safeguarding Hub (MASH)
- Phone: 0345 155 1071
- Email: mashsecure@devon.gov.uk
- Out of hours: 0345 600 0388
Concerns About an Adult
Devon County Council Adult Social Care
- Phone: 0345 155 1007
- Email: csc.caredirect@devon.gov.uk
- Out of hours: 0345 600 0388
6. Confidentiality and Information Sharing
6.1 When We May Break Confidentiality
We will share information without consent when:
- There's risk of serious harm to the client or others
- A child is at risk of significant harm
- A vulnerable adult is at risk of serious harm
- Required by law or court order
- To prevent terrorism or serious crime
6.2 Information Sharing Principles
- Share only what is necessary and proportionate
- Share only with those who need to know
- Record what was shared, with whom, and why
- Inform the client unless doing so increases risk
- Seek consent where possible and safe
7. Safer Recruitment
As a sole practitioner, Tash Thomas-Still has:
- Enhanced DBS check (renewed every 3 years)
- Professional registration with BACP
- Regular supervision with qualified supervisor
- Ongoing safeguarding training
- Professional indemnity insurance
8. Training and Development
We maintain competence through:
- Annual safeguarding training updates
- Regular supervision discussing safeguarding issues
- Keeping current with legislative changes
- Attending multi-agency training when available
- Reviewing and updating this policy annually
9. Support for Those Affected by Abuse
We provide:
- Trauma-informed therapeutic approaches
- Safety planning for those at risk
- Information about support services
- Advocacy and empowerment
- Collaborative care with other agencies when appropriate
10. Useful Contacts
| Service | Contact Number | Available |
|---|---|---|
| NSPCC Helpline | 0808 800 5000 | 24/7 |
| Childline | 0800 1111 | 24/7 |
| National Domestic Abuse Helpline | 0808 2000 247 | 24/7 |
| Samaritans | 116 123 | 24/7 |
| Action on Elder Abuse | 0808 808 8141 | Mon-Fri 9am-5pm |
| Mind | 0300 123 3393 | Mon-Fri 9am-6pm |
11. Policy Review
This policy will be reviewed:
- Annually as standard practice
- Following any safeguarding incident
- When legislation or guidance changes
- In response to learning from practice