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Safeguarding Policy

📅 Last updated: August 2025 🛡️ Protection Framework 👥 All Ages Covered

Our Safeguarding Commitment

Tash Thomas-Still Counselling is committed to safeguarding and promoting the welfare of all clients, particularly young people and vulnerable adults. We believe everyone has the right to be safe from harm and to be treated with dignity and respect.

1. Purpose and Scope

This policy applies to all aspects of our counselling practice and ensures we:

  • Protect clients from abuse, neglect, and exploitation
  • Provide a safe therapeutic environment
  • Respond appropriately to safeguarding concerns
  • Work collaboratively with safeguarding agencies when necessary
  • Support clients' wellbeing and safety

2. Legal Framework

This policy is informed by:

  • The Care Act 2014
  • Children Act 1989 and 2004
  • Working Together to Safeguard Children 2023
  • Mental Capacity Act 2005
  • Human Rights Act 1998
  • Data Protection Act 2018 and UK GDPR
  • BACP Ethical Framework

3. Key Definitions

3.1 Child/Young Person

Anyone under the age of 18 years.

3.2 Vulnerable Adult

An adult who:

  • Has care and support needs
  • Is experiencing, or at risk of, abuse or neglect
  • Is unable to protect themselves due to their care and support needs

3.3 Types of Abuse

Type of Abuse Description Warning Signs
Physical Hitting, slapping, pushing, restraint Unexplained injuries, fear of specific people
Emotional Threats, intimidation, isolation Withdrawal, low self-esteem, changes in behaviour
Sexual Sexual acts without consent Sexual knowledge inappropriate for age, self-harm
Financial Theft, fraud, coercion Sudden financial difficulties, unexplained transactions
Neglect Failure to meet basic needs Poor hygiene, malnutrition, untreated conditions
Discriminatory Harassment based on protected characteristics Exclusion, unequal treatment, verbal abuse
Domestic Abuse Abuse between partners or family Controlling behaviour, injuries, fear

4. Our Safeguarding Procedures

4.1 Creating a Safe Environment

  • Conducting sessions in appropriate, private settings
  • Maintaining professional boundaries
  • Using trauma-informed approaches
  • Ensuring accessibility and inclusivity
  • Regular risk assessments of practice environment

4.2 Working with Young People (14-17 years)

When working with clients aged 14-17, we:

  • Assess capacity to consent (Gillick competence)
  • Explain confidentiality and its limits clearly
  • Encourage parental involvement where appropriate
  • Consider the young person's best interests paramount
  • Document decision-making processes

5. Responding to Safeguarding Concerns

5.1 If a Client Discloses Abuse

👂

1. Listen

Stay calm and listen carefully without interrupting

💚

2. Reassure

Tell them it's not their fault and they did right to tell you

📝

3. Document

Record exactly what was said, when, and by whom

⚠️

4. Assess

Determine if immediate action is needed for safety

📞

5. Report

Contact relevant authorities as required

5.2 Reporting Procedures

🚨 Immediate Danger

If someone is in immediate danger:

  • Call 999 immediately
  • Ensure immediate safety
  • Document actions taken

Concerns About a Child

Devon Children and Families Partnership
Multi-Agency Safeguarding Hub (MASH)

  • Phone: 0345 155 1071
  • Email: mashsecure@devon.gov.uk
  • Out of hours: 0345 600 0388

Concerns About an Adult

Devon County Council Adult Social Care

  • Phone: 0345 155 1007
  • Email: csc.caredirect@devon.gov.uk
  • Out of hours: 0345 600 0388

6. Confidentiality and Information Sharing

6.1 When We May Break Confidentiality

We will share information without consent when:

  • There's risk of serious harm to the client or others
  • A child is at risk of significant harm
  • A vulnerable adult is at risk of serious harm
  • Required by law or court order
  • To prevent terrorism or serious crime

6.2 Information Sharing Principles

  • Share only what is necessary and proportionate
  • Share only with those who need to know
  • Record what was shared, with whom, and why
  • Inform the client unless doing so increases risk
  • Seek consent where possible and safe

7. Safer Recruitment

As a sole practitioner, Tash Thomas-Still has:

  • Enhanced DBS check (renewed every 3 years)
  • Professional registration with BACP
  • Regular supervision with qualified supervisor
  • Ongoing safeguarding training
  • Professional indemnity insurance

8. Training and Development

We maintain competence through:

  • Annual safeguarding training updates
  • Regular supervision discussing safeguarding issues
  • Keeping current with legislative changes
  • Attending multi-agency training when available
  • Reviewing and updating this policy annually

9. Support for Those Affected by Abuse

We provide:

  • Trauma-informed therapeutic approaches
  • Safety planning for those at risk
  • Information about support services
  • Advocacy and empowerment
  • Collaborative care with other agencies when appropriate

10. Useful Contacts

Service Contact Number Available
NSPCC Helpline 0808 800 5000 24/7
Childline 0800 1111 24/7
National Domestic Abuse Helpline 0808 2000 247 24/7
Samaritans 116 123 24/7
Action on Elder Abuse 0808 808 8141 Mon-Fri 9am-5pm
Mind 0300 123 3393 Mon-Fri 9am-6pm

11. Policy Review

This policy will be reviewed:

  • Annually as standard practice
  • Following any safeguarding incident
  • When legislation or guidance changes
  • In response to learning from practice

This policy complies with:

  • ✓ Devon Safeguarding Adults Partnership procedures
  • ✓ Devon Children and Families Partnership procedures
  • ✓ BACP Ethical Framework and safeguarding guidance
  • ✓ Working Together to Safeguard Children 2023
  • ✓ Care Act 2014 statutory guidance

Designated Safeguarding Lead: Tash Thomas-Still
Contact: tashts.counselling@outlook.com | 07961600460

© 2025 Tash Thomas-Still Counselling. All rights reserved.

Tash Thomas-Still Counselling

Trauma-informed, anti-oppressive counselling in Exeter & East Devon. Creating safe spaces for healing and growth through person-centred therapy.

✓ BACP Registered Member

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