Cookie Policy
Cookie Summary
This website uses cookies to improve your experience, analyze traffic, and support our counselling services. You can manage your preferences at any time using the button below.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and enabling certain functionalities.
This Cookie Policy explains what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences.
2. How We Use Cookies
We use cookies for the following purposes:
- Essential Operations: Enable core website functionality
- Performance Analysis: Understand how visitors use our website
- User Experience: Remember your preferences and settings
- Marketing: Measure advertising effectiveness (if enabled)
- Security: Protect against fraudulent activity
3. Types of Cookies We Use
3.1 Essential Cookies (Always Active)
These cookies are necessary for the website to function and cannot be disabled.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| tcl_consent | tashcounselling.co.uk | Stores cookie consent preferences | 1 year |
| wordpress_logged_in_* | WordPress | Keeps users logged in (admin only) | Session |
| wp-settings-* | WordPress | Customizes admin interface | 1 year |
| PHPSESSID | PHP | Maintains user session state | Session |
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our website. Only active with your consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users | 2 years |
| _gid | Google Analytics | Distinguishes unique users | 24 hours |
| _ga_* | Google Analytics 4 | Maintains session state | 2 years |
| _gat_gtag_* | Google Analytics | Throttles request rate | 1 minute |
3.3 Marketing Cookies
These cookies track visitors across websites to display relevant advertisements. Only active with your consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| _fbp | Facebook Pixel | Stores unique visitor ID | 3 months |
| fr | Enables ad delivery | 3 months | |
| NID | Google Ads | Stores preferences | 6 months |
4. Third-Party Services
4.1 Google Analytics
We use Google Analytics to understand how visitors use our website. This helps us improve our content and user experience. Google Analytics collects:
- Pages visited and time spent
- Device and browser information
- Geographic location (country/city level)
- Traffic sources
Privacy: IP addresses are anonymized. Google Privacy Policy
4.2 Facebook Pixel
If enabled, we use Facebook Pixel to:
- Measure advertising effectiveness
- Build audiences for advertising
- Track conversions from Facebook ads
Privacy: Facebook Privacy Policy
4.3 Microsoft Teams/Zoom
For online counselling sessions, we use Microsoft Teams or Zoom, which may set their own cookies. These are governed by their respective privacy policies and are not controlled by this website.
5. Managing Your Cookie Preferences
Your Current Cookie Settings
You can change your cookie preferences at any time:
5.1 Browser Settings
Most browsers allow you to control cookies through their settings:
5.2 Opt-Out Links
You can opt out of specific services:
6. Impact of Disabling Cookies
| Cookie Type | Impact if Disabled |
|---|---|
| Essential Cookies | Site may not function properly, cannot save preferences |
| Analytics Cookies | We won't be able to improve our services based on usage |
| Marketing Cookies | You'll still see ads but they won't be personalized |
7. Do Not Track
Some browsers offer a "Do Not Track" (DNT) setting. We currently do not respond to DNT signals, but you can still manage cookies using the methods described above.
8. Children's Privacy
We provide services to young people aged 14+. We don't knowingly collect information from children under 14 through cookies. Parents can contact us if they believe we've inadvertently collected such information.
9. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or legal requirements. The "Last updated" date at the top shows when it was last revised.
10. Contact Us
If you have questions about our use of cookies, please contact:
Tash Thomas-Still Counselling
Email: tashts.counselling@outlook.com
Phone: 07961600460
Address: Exeter, Devon